REFUND POLICY

Refund Policy

Effective Date: October 2026

This Refund Policy explains how contributions and payment transactions made through BeRank1 are treated.

1 Contributions Are Non-Refundable

Contributions made through BeRank1 are non-refundable, except where a refund is required by applicable law or where BeRank1 expressly determines that a refund is appropriate in a particular circumstance.

By making a contribution, you acknowledge and accept this refund policy before completing the payment.

2 Review Before Payment

Before completing a payment, users should carefully review their business profile information, contribution amount, displayed ranking information, and payment details.

Once a contribution has been successfully processed and verified, it cannot normally be cancelled or reversed at the user's request.

3 Changes in Ranking Position

BeRank1 rankings may change when other businesses make verified contributions. A change in ranking position does not create a right to a refund.

Contributions are made in accordance with the ranking and visibility system described in the BeRank1 platform policies.

4 No Refund for Business Results

BeRank1 provides a business visibility and ranking service. A contribution does not guarantee leads, enquiries, customers, sales, revenue, traffic, or any particular business outcome.

Failure to achieve a particular business result does not make a contribution refundable.

5 Failed or Unsuccessful Payments

A payment that fails or has not been successfully completed and verified will not qualify as a contribution for ranking or visibility purposes.

If an amount has been debited from your account despite a failed or unsuccessful payment status, please contact BeRank1 with the relevant transaction details. The transaction will be reviewed against available payment provider and platform records.

Any refund or adjustment will be handled as appropriate, subject to transaction verification and applicable law.

6 Duplicate or Incorrect Transactions

If you believe that you have been charged more than once for the same transaction, or that an incorrect amount was charged due to a technical or processing issue, please contact BeRank1 with the relevant transaction details.

Such transactions will be reviewed based on available payment records. Any adjustment or refund will be handled where appropriate and subject to applicable law and verification.

7 Payment Provider Issues

Payment transactions may be processed through third-party payment providers. Where a payment issue relates to the payment provider, users may also need to follow the provider's applicable procedures for transaction investigation or resolution.

8 Refund Requests and Support

If you believe that a transaction requires review, please contact BeRank1 and provide the relevant transaction reference, registered account information, transaction date, payment amount, and a description of the issue.

You can contact our support team at support@berank1.com or use our Contact page.

Providing complete transaction information helps us investigate payment-related issues more efficiently. All requests will be reviewed based on available records and applicable law.

9 Policy Updates

BeRank1 may update this Refund Policy from time to time to reflect changes to the platform, payment processes, applicable requirements, or operational practices.

The latest version published on the BeRank1 website will constitute the current Refund Policy.

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